Can guests book rooms through the WhatsApp bot?

Yes. The bot shows room types and prices, collects dates and guest details into variables, and confirms the booking. Through the HTTP Request block it can also push the reservation into your PMS or a Google Sheet endpoint.

Can the bot answer in multiple languages?

Yes — the Language Router block asks the guest's preferred language up front and routes them down separate branches, so you fully control the wording in each language.

What happens when the bot can't answer?

The Human Handoff block notifies your front desk and tells the guest a person will reply, and Business Hours logic can behave differently overnight versus during the day.

Is the hotel template really free?

Yes — all FlowBot templates, including the 77-block hotel concierge, are free to load, edit, simulate, launch and even export as source code.

A WhatsApp concierge for your hotel — free

Guests message hotels at all hours — booking questions before arrival, Wi-Fi passwords at midnight, late checkout at 7am. A hotel WhatsApp bot answers instantly in the app guests already have, and hands off to your front desk when a human is needed. FlowBot lets you build one for free, starting from a complete 77-block hotel template.

What a hotel WhatsApp bot handles

🛏️ Room enquiries & booking

Show room types with prices, collect dates and guest counts, and confirm reservations with a booking block.

🧾 Pre-arrival info

Check-in times, directions, parking, ID requirements — answered automatically before the guest asks reception.

🍽️ Room service

A menu flow takes in-room dining orders and forwards them to the kitchen.

🗺️ Local recommendations

Restaurants, sights and transport tips served from a keyword FAQ, with map links.

🌐 Multilingual guests

A language router sends guests down English/Hindi/other branches from the first message.

🤝 Front-desk handoff

Anything the bot can't answer is routed to staff, with business-hours logic for the night shift.

Start from the Hotel Paradise template

The built-in Hotel Paradise template is a full 77-block concierge: welcome and language routing, room catalog with prices, booking collection, room service menu, housekeeping requests, local tips, FAQs and feedback. Load it in the builder, replace the copy with your hotel's details, test in the simulator, and connect your number — see how to go live.

Why hotels pick FlowBot

Deterministic flows mean the bot never invents room rates or availability — it says exactly what you configured. It's free to build and run beyond provider message costs, and you can export the bot's code to host on the hotel's own infrastructure if your IT team prefers.